State utility agency to hold hearings about “distressed” water & sewer service at Avalon

A West Virginia Public Service Commission (PSC) administrative law judge will hold public comment and evidentiary hearings about complaints that a private water and sewer utility company is not properly serving Avalon resort and its neighboring condo subdivision.

The hearing regarding the future of the P&P Enterprises Utilities, LLC’s water and sewer utility will be held on Tuesday, August 9 at the Paw Paw Town Hall at 122 Winchester Avenue in Paw Paw.

The public may attend and participate in the public comment hearing, which will begin at 1:30 p.m.  The evidentiary hearing will begin at the same location immediately following the conclusion of the public comment hearing, said the Public Service Commission.

In March 2022, the Avalon Village Condominium Owners Association filed a petition requesting the Commission conduct a review of P&P to determine whether it is a distressed or failing utility pursuant to the Distressed and Failing Utilities Improvement Act.  P&P provides sewer service to 36 customers and water service to two customers near Paw Paw in Hampshire County.

The Commission’s Consumer Advocate Division, the Central Hampshire Public Service District, the Town of Paw Paw, the City of Romney and the Town of Capon Bridge are all parties in the case. Those public entities have all told the PSC they don’t have the capacity to take on operation of the private water and sewer system at Avalon.

Avalon is a clothing optional resort in Hampshire County near Paw Paw.

“Reliable and affordable water and sewer services are essential.  The Public Service Commission is committed to doing everything we can to ensure all West Virginians have these necessities,” said PSC Chairman Charlotte Lane.  “Identifying and assisting the distressed and failing utilities in the state is a critical piece of that mission.  We look forward to hearing from the customers of P&P Enterprises Utilities and finding a solution that will bring them relief.”

More information about this case can be found on the Commission website: by referencing Case No. 22-0328-S-DU.

According to case filings, water hasn’t been properly treated by the utility operators, state permits to run the system were left to expire and essential equipment has not been maintained or replaced, leaving condominium owners at risk of having no sewer services and having water that was not properly treated. Owners there have claimed that several residents became ill because of a lack of chlorination in their water system.